Privacy notice
Docketline is the document desk run by CaseLoom Ltd. It has no accounts, so there is very little to collect about you: what we hold is the document you upload and the technical record of receiving it. This notice covers that, and only that.
1. Who is responsible
CaseLoom Ltd, Nairobi, Kenya, operates Docketline and is the data controller for the small amount of personal data described here. CaseLoom Ltd is registered as a data controller with the Office of the Data Protection Commissioner in Kenya.
2. What we hold
- The document you upload, and the pieces it was sent in before assembly.
- The filename, the file size, and the document identifier generated for the upload.
- Request logs: timestamps, response codes, and error details.
There is no account, no email address, and no tracking cookie. Your draft text stays in your own browser and is never sent to us.
3. Why we hold it
We hold the document so it can be opened in the editor and, once analysis is wired in, read by a model. We keep the technical record so an interrupted upload can be resumed and so faults can be diagnosed. Our legal basis is the performance of the service you asked for, and our legitimate interest in keeping it working.
4. Model processing
When analysis is run on a document, the extracted text is sent to the model seat behind the product over an encrypted connection, only to generate the response. Model providers do not train on the text and do not keep it beyond the request.
5. How long we keep it
Uploaded documents are kept until they are cleared from the desk or removed by us under routine housekeeping, and in any event no longer than the retention window we publish for the service. Request logs are kept for ninety days. Nothing is kept indefinitely.
6. Storage and security
Files are written to a directory on our server that is not publicly addressable, under a random identifier. Transfers use TLS where the address is served over TLS. Pieces of an interrupted upload are held under the same identifier and removed once the document is assembled.
7. Sharing
We share the document text with the model provider that reads it, and with our hosting provider. We do not sell it and we do not show advertising. We disclose it to anyone else only where the law requires it.
8. Your rights
Under the Data Protection Act, 2019 you may ask for access to personal data we hold about you, correction of it, deletion of it, restriction of processing, portability, and you may object to processing. Because Docketline has no accounts, most requests concern a single document: quote its document identifier when you write to privacy@caseloom.co.ke.
9. Complaints
Tell us first so we can put it right. You may also complain to the Office of the Data Protection Commissioner in Kenya.
10. Transfers outside Kenya
A model provider may sit outside Kenya. Where personal data is transferred abroad we rely on the safeguards recognised under the Act, including contractual protections requiring a comparable standard of protection.
11. Children
Docketline is a professional tool and is not directed at children. We do not knowingly hold data about a child except where a child is a party to a matter in a document you upload.
12. Changes
If this notice changes, the new version is posted here with a new effective date. The version at the top of this page is the one that applies.
13. Contact
Privacy questions and requests: privacy@caseloom.co.ke. CaseLoom Ltd, Nairobi, Kenya.